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Processing Time:  Current processing time is 1-2 weeks.  If you need an order shipped sooner than 2 weeks please contact me prior to placing your order.  You may need to pay a rush order fee.  Processing times will be updated as needed.

Shipping:  Shipping for most items is through USPS First Class Mail.  Heavier items, like hooded towels, will ship USPS Priority Mail.  Priority Mail and Express Mail are available by request, so please contact me for a custom listing is you require one of these options.  Larger orders that increases the weight to 13 oz. or more will automatically be upgraded to Priority Mail.

Rush Fees:  Rush fees start at $10.00 for Hair Accessories and $15.00 for all other items.  Actual rush fee will be based on  my work load and the size of your order.

Payment options:  I accept payments through Paypal.  Through Paypal you can pay with credit or debit card or use your bank account. You don't have to set up a Paypal account to use Paypal.

Guarantees: If you are unsatisfied with the quality of your product, please contact me to discuss your options. Please remember that these products are hand-made, which means that there may be minor flaws in the product, but I do everything possible to minimize them.

Return Policy: Returns are only accepted if there is a defect in the product.  Remember to measure your child and if measurements are not included in the listing it is your responsibility to ask for measurements.  I will, however, accept exchanges if the size you ordered does not fit, but you must contact me within 48 hour of receiving your order or an exchange will not be made. 

Gift Certificates:  COMING SOON!

Delivery Time: Shipping can take up to 10 days for First Class Mail.  Priority should take 2-3 days.

Fabrics for sale: No fabrics are for sale at this time. Most fabrics are bought at Joann Fabrics, Hancock Fabrics or online. All fabrics are from a smoke free, pet free environment.

Custom Orders: Custom orders are welcome. Most custom orders take 1- 3 weeks to ship, but large orders or time intensive items (quilts) may take longer.  If your order is going to take more than five (5) days longer than the original expected delivery date you will have the option to cancel your order. Except in the previous stated situation, once your order is started, you can not cancel your order.

 

How much is your shipping & handling charges? TOP

Shipping charges are based on the current USPS rates.  Handling charges are added to the shipping to cover fees.  A Shipping/Handling Chart is coming soon!

What kinds of payment options do you offer? TOP

I accept payments through Paypal.  Through Paypal you can pay with credit or debit card or use your bank account. You don't have to set up a Paypal account to use Paypal.

Do you gurantee your products? TOP

If you are unsatisfied with the quality of your product, please contact me to discuss your options. Please remember that these products are hand-made, which means that there may be minor flaws in the product, but I do everything possible to minimize them.  You must contact me within 48 hours of receiving your order to qualify for a return or exchange.

What is your return policy? TOP

Returns are only accepted if there is a defect in the product. Remember to measure your child and if measurements are not included in the listing it is your responsibility to ask for measurements. I will, however, accept exchanges if the size you ordered does not fit, but you must contact me within 48 hour of receiving your order or an exchange will not be made.  Items returned or exchanged must be returned in the same condition you received them and must not have been worn for more than a fitting.

I can't decide on a gift...Do you sell Gift Certificates? TOP

Gift Certificates coming soon!

How long will it take for my order to arrive? TOP

Please check current processing times under "Questions".  This will be updated as it changes.

Do you sell fabrics? TOP

No fabrics are for sale at this time. Most fabrics are bought at Joann Fabrics, Hancock Fabrics or online. All fabrics are from a smoke free, pet free environment.

What are my fabric options? TOP

I'll be setting up a page with fabric options.  Prior to setting it up you can visit my facebook page for fabric selections.  Click on this link to be taken to the fabric folder, https://www.facebook.com/media/set/?set=a.10151214425126814.457834.45756126813&type=1&l=45000d3919.